Shipping & Returns
Domestic (US) wedding dress shipping costs $29 for the first dress and $20 for each additional dress. Shipping is non-refundable but the shipping cost for our Home Try-On box will be applied to the cost of your dress purchase.
We do not currently offer the Home Try-On box outside the US. International shipping of dresses and accessories are available and the final cost will be determined after receiving the shipping address and when we have the actual box weight and dimensions. International shipping for a wedding dress usually costs $75 - $150. Any import taxes or fees are not included and are the responsibility of the customer.
New Wedding Dresses - Each wedding dress is handmade for the bride who orders it. Therefore, we are unable to offer returns or exchanges on new wedding dresses. Choose a Home Try-On Box to see and wear a dress before making your purchase.
Sample Sale dresses - The customer has 7 days from receipt to try on the sample dress and review its quality. If the customer wants to keep the dress no further action is needed. If the customer does not want to keep the dress, the customer must return the dress (by USPS, Fedex, or other traceable service) with a postmark no more than 7 days from date of receipt. Customer pays return shipping cost. If returned on time and in good condition the customer will receive a full refund for the dress (shipping is non-refundable).
Return policies vary, please see each product for details.